Seamlessly Add a New Recipient Wallet in your Glow Bank Wallet! 🔐

1️⃣ Access Settings – Go to [Settings], then click [Function settings]. Click [Edit] to modify your Wallet Registration.

 

2️⃣ Register a New Wallet – Click [Edit] on the function setting to edit your registered wallets Then click [New Wallet Registration] to add a recipient wallet.

 

3️⃣ Enter Wallet Details – Fill out the required fields. Choose the type of currency. Want to use a QR code? Click [File Selection]. After entering the details, click [Confirmation] to complete the process.

 

✅ Done! Your new recipient wallet is now registered and ready for transactions! 

📌 How to Track Your Glow Bank Wallet Transaction History

 

1️⃣ Access Your Wallet
Navigate to your Glow Bank Wallet and go to the [Transaction History] section.

 

2️⃣ Filter Your Transactions for Quick Search
🔎 Click [Time Limit] to select the date range.

 

💰 Click [Currency] to filter by the currency used.

 

🔢 Enter [Transaction ID] for a more precise search.

 

📄 Select [Transaction Details] to filter by specific transaction descriptions or notes.

 

3️⃣ Refine or Download Your History
🔄 Click [Reset] to clear filters.

🔍 Click [Search] to apply filters.

 

📥 Click [CSV Download] to save your transaction history.

 

You can also click on the pagination numbers to browse previous transactions. Click [Back to Dashboard] when you're done.

 

📂 Stay organized and keep track of your transactions effortlessly!

💼 Manage Your Glow Bank Wallet with Ease! 

📌 Step 1: Access Your Wallet [https://wallet.infaxia.io ]
Log in and navigate to your Glow Bank  Wallet page to get started.

 

👀 Step 2: View Your Balances
Once inside, you can check your:
✅ Point Balance – Keep track of your rewards!

 

✅ Crypto Balance – Monitor your digital assets in real time!

🚀 Stay updated on your finances—secure, simple, and convenient

🚀 Need Help with a Blocked INFAXIA Account? No worries! Our support team is here to assist you in regaining access.
 

🔹 How to Contact Support:

📩 1. Submit a request: https://infaxia.zendesk.com/hc/en-us/requests/new
📧 2. Email us: ix-info@infaxia.io
📋 3. Fill out the contact form directly on your wallet page for assistance.

 

📌 How to Fill Out the Contact Form

🖥 1️⃣ Open the Menu
On your Glow Bank Wallet page, click the [Menu] button.

 

📩 2️⃣ Navigate to the Contact Form
Select [Contact.Guidance], then click [Contact] to open the form.

 

📝 3️⃣ Enter Your Details
Fill out the required information and click [Submit].

 

✔️ 4️⃣ Confirm Your Submission
A confirmation screen will appear. Tick the "I am not a robot" box, then click [Submit] again.

 

✅ 5️⃣ Complete the Process
Click [To the Dashboard] to close the tab.

 

📧 6️⃣ Check Your Email
You'll receive an email confirmation from the system.

 

🔓 7️⃣ Wait for Admin Review
Once the admins review and unblock your account, you’ll be able to resume transactions as usual.

💙 We’re here to help—let’s get you back on track!

Need Help? Get Quick Answers! ⚡
There are several ways to reach us for assistance:

 

✅ Get Quick Answers: Use the chatbot on the Wallet page for instant support.

 

 

✅ Submit a Request: Click here to send us a support ticket. [ https://infaxia.zendesk.com/hc/en-us/requests/new 

✅ Email Support: Reach out to us directly at ix-info@infaxia.io for inquiries.
✅ Contact Form: Fill out the contact form on your Glow Bank Wallet page.

 

📌 How to Fill Out the Contact Form:

1️⃣ On your Glow Bank Wallet page, click the [Menu].

 

 

2️⃣ Select [Contact.Guidance], then click [Contact] to open the contact form.

 

3️⃣ Fill out the required information and click [Submit].

 

4️⃣ A confirmation screen will appear. Tick the "I am not a robot" box, then click [Submit] again.

5️⃣ Finally click [To the Dashboard] to close the tab.

 

You will also receive an email confirmation regarding your recent  contact form submission.

We’re here to help! 

🚀 Your Easy Guide to Register & Log In to Glow Bank Wallet!

Getting started with your Glow Bank Wallet is quick and easy! Just follow these simple steps:

 

📝 How to Register:

1️⃣ Click the Link & Get Started! 

Visit the  Glow Bank Wallet page and select Continue to proceed.

 

2️⃣ Choose Your Sign-Up Method!
✅ Select [Email Address] for registration (or use Metamask if preferred).

 

3️⃣ Verify Your Email!
📩 Check your inbox for a verification code, copy it, and paste it into the designated field.

 

4️⃣ Success! Email Verified!
🎉 You’ll receive a confirmation—just click [Go to Login] to continue.

 

5️⃣ Log In & Secure Your Wallet!
🔑 You’ll be redirected to the login page. Click [Continue], enter your registered email, and click [Login].

 

6️⃣ Verify Again for Extra Security!
📬 Check your email for a 4-digit verification code and enter it in the prompt.

 

7️⃣ Set Up Your Transaction Password!
🔒 First-time users will be asked to set a secure Transaction Password. Choose your preferred password, click [Register], and confirm by clicking [OK] when prompted.

🎊 Congratulations! You now have access to your Glow Bank Wallet!

 

🔐 How to Log Out:

1️⃣ On your Glow Bank Wallet Page, tap the Menu icon.

 

2️⃣ Click [Log Out] to exit securely. You'll be redirected to the login page, where you can sign in anytime and access your funds with just a few clicks!

💡 Pro Tip: Always log out after each session for added security!

Ready to experience seamless transactions? 🚀 Start using your Glow Bank Wallet today! 

 

 

📜 Stay Informed: Access INFAXIA Metaverse Terms of Use Easily! 🔍

Review the Terms of Use anytime to stay updated on INFAXIA policies and guidelines.

 

📌 How to Access the Terms of Use

 

1. Tap [ Contact Guidance ], and a sub-menu will appear.

 

 

2.  Click [ Terms of Use ] to view the full document.

 

 

3.  Take your time to read and review the terms carefully to ensure a smooth experience.

 

✨ Understand your rights, responsibilities, and make the most of INFAXIA Metaverse!

🔒 How to Protect Your Account & Stay Secure

Learn essential tips to safeguard your account, prevent unauthorized access, and ensure a secure experience on our platform!

 

🚀 Top Security Tips:

✅ 1. Use a Strong Password
Create a unique password with uppercase & lowercase letters, numbers, and special characters. Avoid using easy-to-guess details like your name or birthday.

 

🔐 2. Keep Your Login Details Confidential
Never share your username or password with anyone. Avoid storing them in easily accessible places.

 

📶 3. Avoid Public Wi-Fi
When accessing your account, always use a secure and private internet connection. Public Wi-Fi can expose your account to hackers.

 

🔄 4. Regularly Update Your Password
Change your password periodically to minimize security risks.

 

⚠️ 5. Be Aware of Phishing Scams
Ignore suspicious emails, messages, or links that ask for your login details. Always verify the sender before providing any information.

 

🚪 6. Log Out After Use
Always log out of your account when using a shared or public device.

 

👀 7. Monitor Your Account Activity
Regularly review your account activity to spot and report any unauthorized access.

 

📲 8. Keep Your Software Updated
Ensure your device’s operating system, browser, and antivirus software are up to date to prevent vulnerabilities.

 

🆘 9. Report Suspicious Activity Immediately
If you suspect unauthorized access, contact our support team right away for assistance.

 

🔗 Need Help?
📩 Email: ix-info@infaxia.io
📍 Submit a request: https://infaxia.zendesk.com/hc/en-us/requests/new
Your security is our priority! Stay safe and enjoy a worry-free experience.

 

Ready to fund your Glow Bank Wallet? Follow these simple steps! ⬇️

1️⃣ Log in to INFAXIA Marketplace – Head to https://market.infaxia.io and sign in. Click on [ IXP (IX Point) ] to access your wallet with just one click!

 

2️⃣Click the [Menu] to open the features
Click  [Deposit*Withdrawal] then select [ Deposit]🏦 – You'll be redirected to the deposit page.

 

3️⃣ Enter Deposit Amount & Select Cryptocurrency 🪙 – Choose BTC, ETH, USDT, or USDC, then hit [Calculate].

 

4️⃣ Review Your Deposit ✅ – Check the estimated value, then click [Request for Deposit].

 

5️⃣ Choose Your Deposit Method 🔄 – Copy Address, Scan QR Code, or Send Address to Email.

 

Click [Back to Dashboard] to close the tab. 

 

6️⃣ Check Your Email 📩 – You'll receive the Deposit Request Information. Deposit to this wallet address to complete the transaction.

 

🎉 You're all set! Start trading and making the most of the INFAXIA Marketplace today!

Here's how to connect your external wallet

 

1️⃣ Go to Your Profile – Click on the [Wallet Icon] at the bottom center of your screen from the dropdown.

 

2️⃣ Access Profile Settings – In the settings, click [Get Private Key via Web3Auth] to initiate the process.

 

3️⃣ Web 3 Authentication – A verification process will prompt you to get the authentication code sent to your email. Retrieve the Code – Check your email for the code and enter it into the verification process.

 

4️⃣ Copy Your Private Key – After successful verification, your private key will be displayed. Click on the Copy Icon.

 

5️⃣ Import to MetaMask – Open MetaMask, click [Add Account or Hardware Wallet], select [Import Account], and enter the copied private key. Then click [Import].

 

6️⃣You’ve successfully imported your Glow Bank wallet to MetaMask, and you’re ready to start transactions on the platform!

 

 

You're all set! 🚀 With your Glow Bank Wallet now imported to MetaMask, you're ready to explore, trade, and make the most of your journey in the INFAXIA Metaverse. Happy transacting! 🌐

 

 

 

Your Gateway to the INFAXIA NFT Marketplace Starts Here! 

1️⃣ Visit the INFAXIA NFT Marketplace  [ https://market.infaxia.io  ]– Explore the world of exclusive digital assets!

 

2️⃣ Click [Click Here] for new registration – Enter your email and a prompt will ask you verify your account .

 

3️⃣ Check Your Email 📩 – Grab the verification code and hit [Submit] to confirm.

 

 

🎉 You're In! Start exploring, collecting, and trading NFTs today! 

 

👉 Sign up now and be part of the future of digital ownership!

The INFAXIA NFT Marketplace [ https://market.infaxia.io   ] is more than just a platform—it's your gateway to a vibrant digital ecosystem! Whether you're a creator looking to showcase your talent, a collector hunting for rare gems, or a trader seeking lucrative opportunities, this marketplace has something for everyone.

Explore a treasure of rare collectible NFTs that will elevate your digital portfolio to new heights!

Discover a world of limitless possibilities with these game-changing features:

1. Buying: Secure rare NFTs with an intuitive purchase process designed for both newcomers and seasoned collectors. Explore and acquire unique digital assets effortlessly.

 

2.  Reselling: Give your NFTs a second life by reselling them. Capitalize on the dynamic marketplace to maximize the value of your previously owned items.

-Coming Soon-

 

3. Offer Settings: Customize your deals like never before! Adjust pricing, create special offers, and negotiate directly with potential buyers to get the best outcomes.

-Coming soon-

4. Auctions: Dive into the thrill of auctions! Bid your way to exclusivity and let competitive pricing determine the true value of coveted NFTs.

-Coming soon-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5. Staking: Put your NFTs to work! Earn rewards and enjoy passive income through staking features designed to maximize your asset’s potential.

- Coming soon 

 

6. Lending: Lend your NFTs to others and generate passive income while retaining full ownership. You can also borrow exclusive NFTs to temporarily enhance your collection or strategy. 

- Coming soon -

7. Gacha Feature: Add excitement to your NFT journey with the Gacha system. Try your luck and win exclusive items. Understand the odds and rules to master the art of Gacha draws.

 

8. Airdrop: Unlock free rewards through exciting airdrop campaigns. Be part of the community and claim your share of exclusive digital treasures.

 

Don’t Miss Out! Check Out These Other Amazing Features in the NFT Marketplace Today!

1. Customizable Profile – Personalize your digital identity with ease and make your profile stand out.

2. Top NFTs – Discover the most impressive and exclusive NFTs, ready to be added to your collection.

 

3. News – Stay up to date with the latest trends, releases, and updates in the NFT world.

 

4. Favorite NFT – Curate your own gallery by saving the most liked and trending NFTs.

 

Your Adventure Awaits
With these diverse features, the NFT Marketplace opens up endless possibilities for collectors, creators, and traders alike. From trading treasures to connecting with a vibrant community, your next big move in the world of digital assets starts here. Let’s get started!

 

How to Check Your IXP (IX Point) & Glow Bank Wallet Balance 🔍

 

1️⃣ Go to the INFAXIA Marketplace 🌐
• Visit 🔗 INFAXIA Marketplace [ https://market.infaxia.io  ] and log into your account.
• Click on [ IXP (IX Point) ] in your account.

 

2️⃣ View Your Wallet Balances 
You’ll be redirected to your Glow Bank Wallet, where you can check:
✅ Point Balance

 

 

✅ Crypto Balance

 

💡 Tip: Always keep an eye on your balances for smooth transactions!

View your transaction history in just a few clicks:

1️⃣ Go to the INFAXIA Marketplace website [ https://market.infaxia.io ] and log in your account.  Click the [ Wallet Icon ] and click [ My Page ].

 

2️⃣ Click [ Transaction History ] and [ Scroll Down ] to see your transaction history.

 

View your transaction history in the Marketplace to track all your activity in one place.
 

 

Ready to own a unique digital collectible? Follow these simple steps and start your NFT journey today!

 
1️⃣ Visit the INFAXIA Marketplace – [https://market.infaxia.io]

 

2️⃣ Explore the NFT Collection – Click [NFT Items] to browse available options.

 

or click the [ Menu ] and choose NFT Items

 

3️⃣ Find Your Perfect NFT – Check out different categories and pick the one that suits your style! Ensure it’s labeled [Now On Sale], then click on it.

 

4️⃣NFT Details will be displayed on your screen, scroll down to check the available options. Select your preferred payment method .

 

5️⃣ Confirm Payment– Click [Yes] to proceed with the payment. A success notification will pop up. Click [OK] to close the tab.

 

🎟️ Limited editions available—don’t miss out!

 

 

 

 

 

Please follow these steps to upload your profile image in the marketplace.

1️⃣ Go to the INFAXIA Marketplace website [https://market.infaxia.io ] and log in your account.

 

2️⃣ Click the [ Wallet Icon ] and click [ Edit Profile ].

 

3️⃣ Click your [ Profile Image ] and choose an image that you want to used from your gallery. Click [ Save ] to save your profile image.

 

Upload your profile picture in the Marketplace to personalize your account and complete your profile in just a few steps.

 

 

 

 

 

🎰 New to Gacha? Here’s Everything You Need to Know to Get Started! 🎉

1️⃣ Go to the INFAXIA Marketplace 🌐
Visit 🔗INFAXIA Marketplace [https://market.infaxia.io/] and log into your account. Find and click on the Gacha Game 

 

2️⃣Choose a Payment Method & Points 
Select Wallet Payment, Slash Payment or Metamask . (Here, we’ll use Wallet Payment.) Choose Free Point or IXP (IX Point), then confirm by clicking [Yes]. Once the payment is successful, click 🆗 [OK] to begin the game.

 

3️⃣Start Playing! Make Your Choice 
Find the model wearing  red panties! 👀Pick one of the four models! 

 

4️⃣ Win Rewards! 
🎟️ Correct choice? You win a VIP Ticket!
🎨 Wrong choice? No worries—you still get a random NFT!

Want to play again? Click 🔄[Resume Playing]!
Done for now? Click [Homepage] to return to the INFAXIA Marketplace.

 

💡 Tip: The more you play, the more exciting NFTS you can GET!

Here's how to get your private key account

1️⃣ Go to the INFAXIA Marketplace website [ https://market.infaxia.io ] and log in your account.  Click the [ Wallet Icon ] and click [ Edit Profile ].

 

2️⃣ Scroll down and click [ Get private key via Web3Auth ].

 

3️⃣  You will be prompted by a web authentication code. Go to your email to see the [ Email Verification Code ]. [ Copy ] and [ Paste ] the email verification code.

 

4️⃣ Click the [ Eye Icon ] to view your private key or click [ Copy Icon ] to copy your private key.

 

Access your private key securely—follow the steps and retrieve it from your profile now.

Please follow these simple steps to edit your INFAXIA Marketplace Profile

1️⃣ Go to the INFAXIA Marketplace website [ https://market.infaxia.io ] and log in your account.

 

2️⃣ Click the [ Wallet Icon ] and click [ Edit Profile ].

 

3️⃣ Edit your personal information and click [Save] to save the changes.
Note: You can only change your [Username] and [Image profile].

 

To log into the INFAXIA Marketplace :

1️⃣ Go to the INFAXIA Marketplace website  and click [Login]

 

2️⃣ Enter your email and click [Connect with email].

 

3️⃣ You will receive a [Login Verification Code] on your email.. Go to your email to see the code. [Copy] the code. [Paste] the code and click [Submit].

4️⃣ You are now [Login] in to the INFAXIA Marketplace.

 

How to Set or Reset Your Transaction Password for Enhanced Security

 

Setting Your Transaction Password:

1️⃣ Click on your [ Points Balance ] on the screen to be redirected to your Glow Bank Wallet Page.

 

2️⃣ Follow the on-screen instructions to set your transaction password. Click [ Register ], and a confirmation pop-up will appear to let you know your password has been successfully verified.

 

 

Resetting Your Transaction Password:

1️⃣ On your balance page, find and click on [ Settings ]. Then choose [ Basic Settings ]. You will be directed to the Basic Settings page. Click on [ Reset ].

 

🛠 2️⃣ Start Password Reset
Click [Reset] to begin the process.

 

📩 3️⃣ Request an Authentication Code
A new window will open. Click [Send authentication code]. Check your registered email for the OTP (One-Time Password) and enter it in the Authentication box. Then, click [Proceed to reset password].

 

🔑 4️⃣ Set a New Password
Create a new transaction password (must be 8-14 characters and include numbers & symbols). Click [Proceed to reset password] to confirm.

 

✅ 5️⃣ Confirmation
A pop-up message will confirm that your transaction password has been successfully changed. Click [To the Dashboard] to close the tab.

 

Your account is now more secure, ready for smooth and protected transactions! 🔒

Common Troubleshooting Guide 📱💻

 

1️⃣ Login Issues
• Incorrect Credentials: Double-check your email and ensure Caps Lock is off.
• Authentication Code: Make sure to carefully copy the code sent by the system.

 

2️⃣ Connection Problems
• Slow or Unstable Connection: Ensure a stable internet connection. Try switching networks or restarting your router.

Note: For optimal performance, ensure your internet speed is 50 mbps or higher.

 

• Server Timeout: Refresh the page or log out and back in. If the problem persists, check the platform’s server status or contact support.

3️⃣ Game Loading Issues
• Blank Screen: Clear your browser cache or try a different browser. Ensure your browser is updated.
• In Chrome: Go to Settings > Privacy and Security > Cookies and Site Data, then enable "Clear cookies and site data when you close all windows.

• Game Freezing: Restart the game or refresh the page. Contact support if the issue continues.

Recommended Specs:

Android 10 and above, with a minimum of 4GB RAM for stable performance.
For better coverage: 6GB–8GB RAM 

4️⃣ Payment Problems
• Deposit/Transfer/Exchange Failure: Ensure your payment method is valid and has sufficient funds. Retry after confirming the platform’s payment options.

• Withdrawal Delays: Check your transaction history. If delayed, contact support.

 

5️⃣ Rewards & Promotions
• Not Receiving Rewards: Check if you meet the eligibility criteria and read the terms and conditions or contact customer support for assistance.

Submit a New Request: https://infaxia.zendesk.com/hc/en-us/requests/new  
Email Us Directly: ix-info@infaxia.io 
Access our chatbot on the login page and your wallet page.
 

6️⃣ Security Concerns
• Account Security: If unauthorized access is suspected, change your password and reset your transaction password.
• Fraudulent Activity: Report suspicious transactions to customer support immediately.

7️⃣ Customer Support
• For unresolved issues, contact customer support with the necessary details for faster resolution.

Submit a New Request: https://infaxia.zendesk.com/hc/en-us/requests/new  
Email Us Directly: ix-info@infaxia.io 
Access our chatbot on the login page and your wallet page.

 

✨ Stay secure and enjoy your INFAXIA Metaverse experience with confidence!

🚀 Get Started with INFAXIA Metaverse on Your Mobile! 🎮✨

Ready to jump into the action? Here’s how you can download and install the game on your mobile device in just a few simple steps!

1. Register and log in to your INFAXIA account.

 

2. Click Play in Metaverse.

 

3. Select Download the Native App.

 

4. Wait for the download to finish.

 

5. Tap Open.

 

6. Tap Install.

 

7. If prompted, select Install Anyway.

 

8. Wait for the installation to complete, then tap Open.

 

9. Allow the app to finish loading.

 

10. Log in again using your account credentials.

 

11. Wait for the loading to complete.

 

12. You will be redirected into the Metaverse. The app is now successfully installed on your device.

13. The app is now successfully installed on your device.

Note: Installation steps may vary depending on your device settings.

 

🔥 It’s that simple! Get ready to explore the Metaverse on the go!

 

Ready to own a unique digital collectible? Follow these simple steps and start your NFT journey today!
 

1️⃣ Visit the INFAXIA Metaverse Marketplace – Click the [🛒 Cart Icon] .

 

2️⃣ Explore the NFT Collection – Click [ NFT Items ] to browse available options.

or click the [ Menu ] and choose NFT Items

 

3️⃣ Find Your Perfect NFT – Check out different categories and pick the one that suits your style! Ensure it’s labeled [ Now On Sale ], then click on it.

 

4️⃣NFT Details will be displayed on your screen, scroll down to check the available options. Select your preferred payment method .

 

5️⃣ Confirm Payment– Click [ Yes ] to proceed with the payment. A success notification will pop up. Click [ OK ] to close the tab.

 

🔥 Manage Your Digital Assets Like a Pro! ✨
Take full control of your avatars & NFTs in the Metaverse with these easy steps!

1️⃣ Click the inventory icon at the upper left of your screen.

 

2️⃣ Your Inventory Box will pop up, showing all your default avatars, parts NFTs, and purchased NFTs in one place.

Customize Your Experience! Use your purchased avatars & accessories to stand out in the Metaverse!

Get ready to elevate your Metaverse experience with endless possibilities!

 

 

How to Set Up an Advertisement in INFAXIA Metaverse?
Want to get your ad seen in INFAXIA Metaverse? It’s super easy! With advertisement frames available all over the city, you can pick the perfect spot to showcase your brand. Just follow these simple steps:

 

1. Locate Advertisement Frames.
• First, explore INFAXIA Metaverse and find the perfect place for your ad.
• Click on an available advertisement frame to get started.

 

2. Book Your Ad
• A pop-up will appear asking if you want to book an ad—just click [ Book Now ] to continue.

 

3. Submit Your Request
• You’ll be taken to the Advertisement Page—click [ New Request ] to start setting up your ad.
• Fill out the request form with the needed details, then hit [ Request ].

 

• A quick confirmation message will pop up—click [ OK ] and wait for admin approval.

 

• You’ll also get an email once your request is approved.

 

 

4. Set Up Your Advertisement
• Once approved, go back to the ad setup and click [ New Advertisement ].

 

• Fill out the ad form, then click [ Search ] to find available frames in your chosen building.
• Browse the options and pick the best spot for your ad.

 

6. Finalize & Go Live!
• Double-check all the details, and once everything looks good, click [ Set Ads ] to confirm. Just click [ Ok ] to close the tab.

 

Now, sit back and watch your ad shine in the Metaverse! 🚀
That’s it! Simple, right? Your brand is now ready to make an impact in INFAXIA Metaverse. Happy advertising! 😊

Ready to Enter the Metaverse? Here’s How to Log Into the Game! 🚀

Follow these quick steps to jump into the action!

🔹 How to Log Into the Game 
 

🖥️ Step 1:  Register and log in to your INFAXIA account.

 

👤 Step 2: Click Play in Metaverse.

 

🎭 Step 3: Select Download the Native App.

 

🚀 Step 4:  Download and install the game

 

Step 5. Log into the metaverse

 

Step 6. Choose your [Username].

 

Step 7. Adjust its appearance to match your style, then click [Apply].

 

The game will now load—please wait as you enter the Metaverse!

 

✨ Step into a world of endless possibilities—Log in now and start your adventure!

 

Get Started with INFAXIA Metaverse in Minutes! 🎰

Follow these simple steps to create your account and enter the metaverse!

 

🔹 How to Register on INFAXIA Metaverse

🔗 Step 1: Go to the INFAXIA homepage and click on Register.

 

🔐 Step 2: Click [ Continue ] then enter your email address.

 

➡️ Step 3: You will be prompted to verify your email address, go to your registered email address, copy the code and paste the code on the verification page.

 

🆕 Step 4:  You're all set! Once registered, you’ll be redirected to the homepage, where you can log in and start exploring INFAXIA Metaverse!

 

✨ Join the fun today and experience the thrill of the metaverse!

Master the INFAXIA Metaverse with Easy Tutorials! 🚀

Need help navigating INFAXIA Metaverse? Access step-by-step guides anytime!

 

🎯 How to View Tutorials

 

📌 Step 1: Locate the [ Tutorials ] icon on the right side near the bottom of your screen and click on it.

 

📌 Step 2: Click [ Tutorial ] again to open the list of available guides. Browse through the tutorials using the slider, click [ Load More ] for additional options, or search for a specific topic by entering its title.

 

📌 Step 3: Found what you need? Click on the tutorial, then press [ Accept ] on the pop-up notification to start learning! 

 

📌 Step 4: Follow the tutorial and discover useful tips to enhance your INFAXIA Metaverse experience. When you're done, click [ X ] to close it.

 

✨ Learn, explore, and elevate your INFAXIA Metaverse journey today!

🔒 Take Control of Your Privacy in INFAXIA Metaverse! 🛡️

Easily manage your privacy settings and stay informed about how your data is protected.

📌 How to Access Privacy Settings

1️⃣ Click on your [ Points Balance ] to open your Glow Bank Wallet Page.

 

2️⃣ Tap [ Contact Guidance ] and a sub-menu will appear. Click [ Privacy Setting ] to view the Privacy Policy.

 

3️⃣ Review the details to understand how your personal information is handled and protected.

 

 

🛡️ Keep Your INFAXIA Account Safe & Secure! 🔒

Protect your account from unauthorized access with these essential security tips.

 

✅ How to Protect Your Account

🔑 Use a Strong Password
Create a unique password with a mix of uppercase, lowercase, numbers, and special characters. Avoid using personal details like your name or birthday.

 

🤫 Keep Your Login Details Confidential
Never share your username or password, and avoid saving them in easily accessible places.

 

📶 Avoid Public Wi-Fi
Always use a secure internet connection to prevent hackers from accessing your account.

 

🔄 Regularly Update Your Password
Changing your password periodically adds an extra layer of security.

 

⚠️ Be Aware of Phishing Scams
Avoid clicking on suspicious links or sharing login details through messages or emails. Always verify the source first!

 

🚪 Log Out After Use
If you're using a shared or public device, always log out to prevent unauthorized access.

 

 

👀 Monitor Your Account Activity
Regularly check your account history to spot any suspicious activity.

 

🖥 Update Your Software
Ensure your device, browser, and antivirus software are up to date to protect against security threats.

 

📞 Contact Support if You Detect Suspicious Activity
If you notice anything unusual, immediately reach out to INFAXIA's customer support team for assistance.

 

Other Ways to Reach Us:

Submit a New Request: https://infaxia.zendesk.com/hc/en-us/requests/new  
Email Us Directly: ix-info@infaxia.io 
Access our chatbot on the login page and your wallet page.

 

✨ Stay secure and enjoy your INFAXIA Metaverse experience with confidence!

💡 Get Instant Answers with Personalized FAQs! 🤖

Need help? Find answers to your most relevant questions in just a few clicks!

 

📌 How to Access Personalized FAQs

 

1️⃣ Click the [ Three Dots ] on the upper left corner of your game screen. Select the [ Q&A Icon ] to open a pop-up screen with personalized FAQs.

 

2️⃣  Click on any question to see the answer appear below—it’s tailored to your activities within the platform!

 

💰 How to Access FAQs on Your Glow Bank Wallet Page

 

1️⃣ Click on your [ Points Balance ] to open your Glow Bank Wallet Page.

 

2️⃣ On your Glow Bank Wallet Page, Tap [ Contact Guidance ], then select [ FAQs ] from the dropdown menu.

 

3️⃣ A list of frequently asked questions will appear—click on any question to view its answer!

 

✨ Stay informed, explore features, and make the most of your INFAXIA Metaverse experience!

🔗 Track Your Referrals & Earn Rewards! 💰

Easily check your referral history and see how your network is growing!

 

📑 How to Check Your Referral History

1️⃣ Click on your [ Profile Icon ] at the upper center of your screen.

 

2️⃣ In your profile settings, tap [ Referral Log ] to proceed.

 

3️⃣ Your Referral History will be displayed, showing all successful referrals.

 

You can also access your Referral Log History through the INFAXIA Homepage.

1️⃣ On the INFAXIA  homepage, click on the [Quest] tab.

 

2️⃣ On the Quest page, click [Referral]. You’ll be redirected to your referral page, where you can view your referral logs and the rewards you’ve earned.

Grow your network, track your progress, and maximize your rewards in INFAXIA Metaverse!

Track Your Transactions with Ease! 💰

Stay on top of your Glow Bank Wallet activity with just a few clicks!

 

🔍 How to Check Your Transaction History

1️⃣ Click on your [Points balance] .

 

2️⃣ You’ll be redirected to your Glow Bank Wallet Page, where you can view a detailed list of all past transactions—including deposits, withdrawals, and exchanges.

 

 

Want to download your transaction history? Here's how:

1. To download your history, Scroll down and locate the [ CSV Download ]  Click on the [ Csv Download ] button.

 

2. Your transaction history will be downloaded as a CSV file. Simply check your Downloaded Documents to access it and review your activities with ease.

 

With this simple guide, you’ll be able to easily download and manage your transaction history in no time!

 

Share Your INFAXIA Metaverse Experience with the World! 🚀

Bring your metaverse moments to life by sharing them on social media!

 

📢 How to Share on Facebook

1️⃣ Click the [ Three Dots ] on the INFAXIA Metaverse to open additional features. Tap the Facebook Icon to be redirected to your Facebook page.

 

2️⃣ Add a personal touch with a message if you like, then hit [ Post ]  to share  it for your friends and followers!

 

🐦 How to Share on Twitter (X)

1️⃣ Click the Three Dots on the INFAXIA Metaverse to access extra features. Select the Twitter Icon to be taken to your Twitter account.

 

2️⃣Click Post, and your experience will be shared instantly on your timeline!

 

✨ Show the world your INFAXIA Metaverse adventures—connect, engage, and inspire!

 

Explore Your Friend’s Profile in INFAXIA Metaverse! 🌍

👥 Connect Like Never Before! Easily view your friend’s profile and stay connected in the metaverse!

 

Visit a Friend’s Profile ( Avatar )
1️⃣ Click on your friend’s avatar to open a pop-up.

 

2️⃣ Tap Profile to view their details, including name, email, wallet address, referral code, badge, and avatar. Click Back to return to your journey!

 

Visit a Friend’s Profile ( Message Icon )

1️⃣ Tap the Message Icon at the bottom left of your screen. In the Player Panel, find your friend, click on the Three Dots beside their name.

 

2️⃣ A popup will appear select [ Profile ] to check your friend's profile information. Click [ Back ] to close the tab.

 

✨ Discover, Connect, and Elevate Your INFAXIA Metaverse Experience! 🚀

 

🚀 INFAXIA Metaverse: Unlock the Power of Group Chats! 🌎💬
Want to take your social experience in the INFAXIA Metaverse to the next level? With our exclusive NFT-powered group chat feature, you can connect with friends, build communities, and take control of your conversations like never before! Follow this step-by-step guide to create, manage, and customize your group chats effortlessly.

 

🎟️ Step 1: Get Permission – Purchase an NFT

To unlock the group chat feature, you’ll need to own an NFT. Here’s how to grab yours:

👉 The step-by-step for buying an NFT is in How to Purchase NFT under the Marketplace category above.

 

 

💬 Step 2: Create a Group Chat in INFAXIA Metaverse
Building your own private or public chat space is easy! Just follow these simple steps:

 

1️⃣ Click the [ Message Icon ] to open your friend’s list panel, then select [Groups].

 

2️⃣ Click the [+] Button to start a new group.

 

3️⃣ Fill in the required details and select the friends you want to invite to your chat space.

 

4️⃣ Click [ Confirm ], and BOOM—your group is live! 🎉

 

You will also receive a notification about the successful creation of your group, simply click [ Ok ] to close the tab.

 

Your new group chat will now appear in your Groups List Panel—start chatting and making connections!

 

 

✏️ Step 3: Edit & Manage Your Group Chat
Need to make changes? No problem! Customize your group settings in seconds:

 

🔹 Edit Group Details:
1️⃣ Click [ Message Icon ] > [ Groups ], then hit the [ Pencil Icon ] next to the group you want to edit.

 

2️⃣ Update the group’s info, then click [ Apply ] & [ Confirm ].

 

🔹 Add New Members:
1️⃣ Open the group settings by clicking the [ Pencil Icon ].

 

2️⃣ Tick the names of the friends you want to add and hit [ Confirm ].

 

3️⃣ A success notification will pop up—click [ OK ], and your new members are in! 

 

🔹 Remove Members:
1️⃣ Click [ Message Icon ] > [ Groups ], then find the group you want to manage.

 

2️⃣ In the members' list, click the red [ X ] icon next to the person you want to remove.

 

3️⃣ Confirm your action, and they’ll be out of the group. Click [ Ok ] to close the tab.

 

🚪 Step 4: Leave or Delete a Group Chat
 

🔹 Leaving a Group Chat:

1. Locate your group, click the [ Pencil Icon ], then select the [ Leave Icon ].

 

2. Confirm your action, and you’re out! 🏃‍♂️💨

 

🔹 Deleting a Group Chat (For Group Owners):

1. Open your group settings, click the [ Trash Icon ], and confirm your choice.

 

2. A final notification will appear—click [ Accept ], and the group is permanently deleted.

 

🔥 Ready to Elevate Your INFAXIA Metaverse Experience?
Buy an NFT today and start creating your own exclusive chat spaces! Whether you're forming a gaming squad, a VIP club, or just hanging out with friends, group chats in INFAXIA Metaverse are your key to next-level interaction.

 

Stay in the Loop with INFAXIA Metaverse Platform Updates & Notifications! 
Never miss a beat in the Metaverse! With timely updates and exciting notifications, you’ll always be informed about what's happening next. Here’s how to stay on top of the latest updates and events:

 

1️⃣ Click on the [ Bell Icon ]🔔
Find the [ Bell Icon ] at the top right corner of your screen to access all the important notifications and updates.

 
 

2️⃣ View Your Notifications
When you click on the bell, a dropdown will appear—click [ Notification ] to see the latest events, announcements, and updates tailored just for you.

 

Stay updated, stay engaged—make the most of every opportunity in the INFAXIA Metaverse!

 

Want to be part of exciting events and activities within the Metaverse? It’s easier than ever to stay connected and experience the magic! ✨ Here’s how you can get in on the action:

 

1️⃣ Stay Informed with Notifications👀
Keep an eye on your [ Notification Button ]—just click the bell icon at the top right corner of your screen to stay updated on all the latest happenings!

 

2️⃣ Explore Upcoming Events
Tap [ Event ] to check out all the upcoming and ongoing events and activities in the platform! From exclusive Tournaments to competitive challenges, there's always something thrilling waiting for you.

Be part of the next big event and experience the Metaverse like never before!
 

Make new friends and expand your network effortlessly! Here’s how you can accept friend requests in just a few clicks.

 

How to Accept a Friend Request

✅ Step 1: Be Notified!
When someone sends you a friend request, a notification will appear on your [ Message Icon ], located at the upper left of your screen.
A notification will also appear in your Notifications Panel, ensuring you never miss a friend request. Click on the [ Message Icon ] to open the Player Panel on the right side of your screen.

 

✅ Step 2: View Your Pending Requests
 Click on the [ Message Request Notification ] to see pending friend requests and any messages sent by the user.

 

✅ Step 3: Accept or Decline

Click the [ ✔️ Check ] icon to accept the friend request.
Click the [ ❌ X ] icon if you choose to decline.
Click [ Back ] to close the tab after making your choice.

 

🎉 That's it! You’re now connected and ready to socialize in INFAXIA Metaverse.

💡 Tip: Stay active and check your message notifications regularly to never miss a new connection!

🌍 Make friends, explore, and enjoy INFAXIA Metaverse! 

 

 

Build & Manage Your Social Circle in INFAXIA Metaverse
Make meaningful connections and customize your social experience by adding or removing friends with ease!

 

How to Add Friends in INFAXIA Metaverse

Option 1: Adding Friends via Avatar
1️⃣ Click on the avatar of the person you want to add as a friend. A pop-up will appear—click [ Add Friend ].

 

2️⃣ You can type a message in the chat box before clicking [ Send Friend Request ].

 

3️⃣ A notification will confirm that your request has been sent. Click [ OK ] to close the pop-up.

 

4️⃣ Once accepted, your new friend will be added to your friend list automatically!

 

Option 2: Adding Friends via Chat Icon
1️⃣ Click on the [ Chat Icon ] at the lower-left of your screen. Your Friends List Panel will appear, showing online players.

 

2️⃣ Click on the [ Add Friend Icon ] beside the player you want to befriend.

 

3️⃣ A friend request box will pop up. You can add a message before clicking [ Send Friend Request ].

 

4️⃣ A notification will confirm your request—click [OK]. Once accepted, they will be added to your friend list!

 

Option 3: Adding Friends via User ID / Email Address
1️⃣ Click on the [ Chat Icon ] to open your Friends List Panel.

 

2️⃣ Click the [Add Friend Icon].

 

3️⃣ A pop-up will appear—enter the User ID or Email Address of the user you want to befriend. ✍️

 

📧 If entering an Email Address, don’t forget to tick the [ Email Address ] box!

 

4️⃣Click [ Send Request ]. A notification will confirm your request—click [ OK ] to close the tab.

❗ If the User ID or Email is not found, the system will display [ User Not Found ]. Simply re-enter the correct details or close the tab.

 

How to Remove a Friend in INFAXIA Metaverse

Option 1: Removing a Friend via Chat Icon
1️⃣ Click on the [ Chat Icon ] at the upper-left of your screen. Your Friends List Panel will appear.

 

2️⃣ Find the friend you want to remove and click on the [ Three Dots ] beside their chat icon.

 

3️⃣ A pop-up will appear—click [ Remove Friend ] to continue.

 

4️⃣ Confirm your action by clicking [ Accept ], and a final notification will appear.

 

5️⃣ Click [ OK ] to complete the removal.

📝 This method works whether your friend is online or offline.

 

Option 2: Removing a Friend via Avatar
1️⃣ Locate your friend's avatar and click on it. A pop-up will appear—click [ Remove Friend ].

 

2️⃣ Confirm your action by clicking [ Accept ].

 

3️⃣ A final notification will appear—click [ OK ] to complete the process.

💡 Pro Tip: Stay in control of your social experience by curating your friend list based on who you interact with the most! Enjoy seamless social networking in INFAXIA Metaverse today! 

 

 

 

Need Assistance? Here’s How to Contact Customer Support

If you need help, please use any of the methods below to reach our support team.

1) Send Us an Email
• You may email us directly at: ix-info@infaxia.io   
• Include clear details about your concern and any relevant screenshots.

 

2) Submit an Inquiry Through the Contact Form (In-App)

Step 1:Go to your Glow Wallet Page. Open the Menu
Tap [ Menu ] → [ Contact Guidance ] → [ Contact ] to open the contact form.

 

Step 2: Fill Out and Submit
Enter the required details and tap [ Submit ].

 

3) Other Ways to Contact Support
• Submit a request here: https://infaxia.zendesk.com/hc/en-us/requests/new

 

• Use the chatbot available on the login page and wallet page

 

4) Read Related Articles 
Before submitting an inquiry, please visit our Help Center to check the related articles. Your concern may already be answered with step-by-step guidance.

INFAXIA Help Center: https://infaxia.zendesk.com/hc/en-us

 

 

 

 

Need help fast? Our support tea

m is here and ready to assist you every step of the way! 😊

Personalize Your Avatar and Stand Out!

Step 1: Open Your Inventory
To get started, simply click on your [ Inventory Icon ] located at the top left corner of your screen.

 

Step 2: Explore Your Options
Your inventory page will appear, showcasing your default avatar parts, items, and your exclusive NFT purchases.

 

Step 3: Choose Your Style
Browse through the available options like hairstyles, accessories, and more. Pick the parts that express your unique style and vision!

 

Step 4: Apply and Transform
Once you’ve chosen your perfect look, click [ Apply ] to instantly update your avatar.

 

Your selected style will be reflected right away!

 

Ready to stand out? Customize your avatar and make a statement in the INFAXIA Metaverse today!

Exploring INFAXIA Metaverse has never been easier! Follow these simple steps to teleport instantly to your favorite spots:

Step 1: Open the Warp Menu
While inside INFAXIA Metaverse, locate the [ Location Icon ] at the upper-left corner of your screen and tap it to access the warp menu.

 

Step 2: Choose Your Destination
A list of exciting locations will appear—pick your preferred spot and click on it. 

 

Step 3: Teleport Instantly
Once selected, your avatar will instantly be transported to your chosen destination.  You can also use the Minimap to warp to different locations. 

A. Click the Minimap.

 

B.  Select your destination by clicking the red dot.

 

C. Click Warp.

 

D. You will be instantly warped to your selected destination.

 

 

 

How to go to Friend's Location 

Want to join your friends instantly? Follow these simple steps:

1️⃣ Click the [ Chat icon ] located at the upper left part of your screen, next to your profile icon. In your Friend's List, tap the [ Three dots ] beside their name.

 

2️⃣Select [Go to friend], and you’ll be instantly transported to their location in INFAXIA Metaverse! And you’ll be instantly transported to their location in INFAXIA Metaverse!

 

Enjoy effortless navigation, explore INFAXIA Metaverse with ease, and never miss a moment with your friends!