1. Introduction

INFAXIA (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of all users (“you” or “players”) participating in the INFAXIA Metaverse Quest Program (“Quest Program”).
This Privacy Policy explains how we collect, use, store, and protect your data when you engage with our platform and quest activities.
By accessing or participating in any INFAXIA Metaverse Quests, you agree to this Privacy Policy.

2. Information We Collect

We collect only the data necessary to operate the INFAXIA platform, manage quests, and provide rewards effectively. This may include:

a. Account Information
• Username, email address, and linked INFAXIA account ID.
• Details provided during registration and verification to confirm account authenticity.

b. Activity and Gameplay Data
• Records of your participation in onboarding, engagement, and skill-based quests.
• Game statistics such as matches played, races completed, and achievements earned.
• Referral and social activity data (e.g., invited friends, shared links, or group participation).

c. Transaction and Reward Information
• Records of in-game transactions, bets, and reward distributions.
• Wallet or in-game currency identifiers (where applicable).

d. Communication Data
• Messages or inquiries submitted to our support or community channels.
• Participation in events such as AMA sessions, RPS, Quest participation forms or feedback forms.

3. How We Use Your Information

Your information is used solely to provide and improve the INFAXIA Metaverse experience. Specifically, we may use your data to:

• Track quest progress and validate eligibility for rewards.
• Deliver rewards and manage weekly or batch reward distributions.
• Improve gameplay, quest design, and user engagement.
• Detect fraudulent, abusive, or unauthorized activity.
• Communicate important updates, announcements, or quest changes.
• Maintain the safety, fairness, and integrity of the platform.

4. Data Sharing and Disclosure

INFAXIA does not sell or rent your personal data. However, we may share necessary information:

• With trusted service providers who assist in operating the platform (e.g., payment processors, analytics tools). All third-party partners are required to maintain confidentiality and use your data only as directed by INFAXIA and solely for the purpose of providing their services.
• To comply with legal obligations, regulatory authorities, or enforcement requests.
• To protect the rights, property, or safety of INFAXIA, its users, or the community.

All third-party partners are required to maintain confidentiality and use your data only as directed by INFAXIA.

5. Data Storage and Security

We implement appropriate technical and organizational measures to secure your information against unauthorized access, loss, or misuse.
All data is stored on protected servers with restricted access. Sensitive information (such as email or transaction records) is encrypted when transmitted.

6. Data Retention

Your data will be retained only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or maintain account records.
If you delete your INFAXIA account, we will remove or anonymize your personal information unless retention is required for compliance or dispute resolution.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or update your personal information.
• Request deletion of your data or account.
• Withdraw consent for specific data uses (e.g., marketing communications).
• Request details about how your data is processed or shared.

You can exercise these rights by contacting our support team through official INFAXIA communication channels.

8. Children’s Privacy

The INFAXIA Metaverse Quest Program is not intended for individuals under 18 years of age (or the applicable age of digital consent in your region).
We do not knowingly collect personal data from minors. If we become aware that such data has been collected, we will delete it immediately.

9. Updates to This Privacy Policy

INFAXIA may update this Privacy Policy from time to time. Any changes will be posted on our platform with the revised effective date.
Continued use of the platform after updates constitutes your acceptance of the revised policy.

10. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, please contact our support team through our official INFAXIA social media accounts or customer service portal.
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