🔐 Keeping your INFAXIA account secure is essential for a safe and enjoyable experience. Follow these best practices to protect your information and prevent unauthorized access:
1. Use a Strong Password
Create a secure password using a mix of uppercase and lowercase letters, numbers, and special characters.
Avoid using obvious details like your name, username, or birthdate.
2. Keep Your Login Details Confidential
Never share your username or password with anyone. Avoid saving them in easily accessible or unsecured locations.
3. Avoid Public Wi-Fi
Only log in using secure and private internet connections. Public Wi-Fi can expose your account to potential threats.
4. Regularly Update Your Password
Change your password from time to time to lower the risk of unauthorized access.
5. Be Aware of Phishing Scams
Don’t click on suspicious links or respond to messages asking for your login info.
Always verify the source before providing any sensitive information.
6. Log Out After Use
If you’re on a shared or public device, make sure to log out when finished to protect your session.
7. Monitor Your Account Activity
Regularly check your account history and transactions for any suspicious or unauthorized actions.
8. Update Your Software
Keep your device’s OS, browser, and antivirus software up to date to help guard against known vulnerabilities.
9. Contact Support if You Notice Suspicious Activity
If you suspect any unauthorized access, reach out to our Customer Support Team immediately:
📩 Submit a Request: https://infaxia.zendesk.com/hc/en-us/requests/new
📧 Email: ix-info@infaxia.io
🔒 Your security is our priority. Follow these steps to keep your INFAXIA account safe at all times.