Glow Bank Wallet Mobile Version: Steps to Unblock Your Account

🚀 Need Help with a Blocked INFAXIA Account? No worries! Our support team is here to assist you in regaining access.
 

🔹 How to Contact Support:

📩 1. Submit a request: https://infaxia.zendesk.com/hc/en-us/requests/new
📧 2. Email us: ix-info@infaxia.io
📋 3. Fill out the contact form directly on your wallet page for assistance.

📌 How to Fill Out the Contact Form

🖥 1️⃣ Open the Menu
On your Glow Bank Wallet page, click the [Menu] button.

📩 2️⃣ Navigate to the Contact Form
Select [Contact.Guidance], then click [Contact] to open the form.

📝 3️⃣ Enter Your Details
Fill out the required information and click [Submit].

✔️ 4️⃣ Confirm Your Submission
A confirmation screen will appear. Tick the "I am not a robot" box, then click [Submit] again.

✅ 5️⃣ Complete the Process
Click [To the Dashboard] to close the tab.

📧 6️⃣ Check Your Email
You'll receive an email confirmation from the system.

🔓 7️⃣ Wait for Admin Review
Once the admins review and unblock your account, you’ll be able to resume transactions as usual.

💙 We’re here to help—let’s get you back on track!