Need Help? Get Quick Answers! ⚡
There are several ways to reach us for assistance:
✅ Get Quick Answers: Use the chatbot on the Wallet page for instant support.
✅ Submit a Request: Click here to send us a support ticket. [ https://infaxia.zendesk.com/hc/en-us/requests/new
✅ Email Support: Reach out to us directly at ix-info@infaxia.io for inquiries.
✅ Contact Form: Fill out the contact form on your Glow Bank Wallet page.
📌 How to Fill Out the Contact Form:
1️⃣ On your Glow Bank Wallet page, click the [Menu].
2️⃣ Select [Contact.Guidance], then click [Contact] to open the contact form.
3️⃣ Fill out the required information and click [Submit].
4️⃣ A confirmation screen will appear. Tick the "I am not a robot" box, then click [Submit] again.
5️⃣ Finally click [To the Dashboard] to close the tab.
You will also receive an email confirmation regarding your recent contact form submission.
We’re here to help!