Need Help? Get Quick Answers! ⚡
There are several ways to reach us for assistance:

 

✅ Get Quick Answers: Use the chatbot on the Wallet page for instant support.


 

 

✅ Submit a Request: Click here to send us a support ticket. [ https://infaxia.zendesk.com/hc/en-us/requests/new 


✅ Email Support: Reach out to us directly at ix-info@infaxia.io for inquiries.
✅ Contact Form: Fill out the contact form on your Glow Bank Wallet page.

 

📌 How to Fill Out the Contact Form:


1️⃣ On your Glow Bank Wallet page, click the [Menu].


 

 

2️⃣ Select [Contact.Guidance], then click [Contact] to open the contact form.


 

3️⃣ Fill out the required information and click [Submit].


 

4️⃣ A confirmation screen will appear. Tick the "I am not a robot" box, then click [Submit] again.

5️⃣ Finally click [To the Dashboard] to close the tab.

 

You will also receive an email confirmation regarding your recent  contact form submission.

We’re here to help!